{"id":12660,"date":"2017-02-28T12:28:15","date_gmt":"2017-02-28T11:28:15","guid":{"rendered":"https:\/\/www.exim.co.at\/en\/?page_id=12660"},"modified":"2017-03-13T14:47:52","modified_gmt":"2017-03-13T13:47:52","slug":"customer-satisfaction","status":"publish","type":"page","link":"https:\/\/www.exim.co.at\/en\/customer-satisfaction\/","title":{"rendered":"Customer satisfaction"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p>In order to continuously improve our services, we depend on your feedback and comments. Please take a short moment to answer the following questions.<br \/>\n<em><strong>Many thanks in advance from your EXIM team!<\/strong><\/em><\/p>\n<\/div><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f12659-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/12660#wpcf7-f12659-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"12659\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f12659-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<h3>Contact<\/h3>\n<div style=\"display:inline-block;width:50%;float:left;padding-right:20px;height:5em;\">\n<p>Company*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"text-737\"><input type=\"text\" name=\"text-737\" value=\"\" size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"firma\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:50%;\">\n<p>Department<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"text-738\"><input type=\"text\" name=\"text-738\" value=\"\" size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text\" id=\"abteilung\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:50%;float:left;padding-right:20px;height:5em;\">\n<p>First name*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"text-739\"><input type=\"text\" name=\"text-739\" value=\"\" size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"nachname\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:50%;\">\n<p>Surname*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"text-740\"><input type=\"text\" name=\"text-740\" value=\"\" size=\"40\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"nachname\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:50%;float:left;padding-right:20px;height:5em;\">\n<p>Telephone<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"tel-700\"><input type=\"tel\" name=\"tel-700\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-tel\" id=\"telefon\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:50%;\">\n<p>Email*<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"email-730\"><input type=\"email\" name=\"email-730\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<h3>Order information<\/h3>\n<div style=\"display:inline-block;width:50%;float:left;padding-right:20px;\">\n<p>Transport-\/Order-\/Reference Number<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"text-741\"><input type=\"text\" name=\"text-741\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"postleitzahl\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:50%;\">\n<p>Your EXIM contact person<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"text-396\"><input type=\"text\" name=\"text-396\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" id=\"ort\" aria-invalid=\"false\" \/><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:100%;float:left;padding-bottom: 15px;\">\n<p>Was there any cause for complaint or extraordinary positive feedback during the period of observation? If so, what?<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-742\"><textarea name=\"textarea-742\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"beanstandungen\" aria-invalid=\"false\"><\/textarea><\/span><\/p>\n<\/div>\n<h3>How would you evaluate in general our service in the following categories?<\/h3>\n<p>1=very good; 2=good; 3=satisfactory; 4=sufficient; 5=insufficient; n.s.=not specified<\/p>\n<div style=\"display:inline-block;width:100%;float:left;\">\n<p>Punctuality<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-774\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-774\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-774\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-774\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-774\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-774\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-774\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<p>Reliability<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-775\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-775\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-775\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-775\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-775\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-775\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-775\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<p>Flexibility during order processing<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-776\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-776\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-776\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-776\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-776\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-776\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-776\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<p>Meeting customer requirements<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-777\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-777\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-777\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-777\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-777\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-777\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-777\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<p>Availability<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-778\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-778\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-778\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-778\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-778\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-778\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-778\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<p>Friendliness<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-779\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-779\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-779\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-779\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-779\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-779\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-779\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<p>Value for money<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-780\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-780\" value=\"1\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-780\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-780\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-780\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-780\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-780\" value=\"n.s.\" \/><span class=\"wpcf7-list-item-label\">n.s.<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:100%;float:left;\">\n<p>What would you improve?<br \/>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-760\"><textarea name=\"textarea-760\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"beanstandungen\" aria-invalid=\"false\"><\/textarea><\/span><\/p>\n<\/div>\n<div style=\"display:inline-block;width:100%;float:left;padding-bottom:15px;\">\n<p>Would you recommend us?<br \/>\n    <span style=\"line-height: 33px !important;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-781\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"puenktlich\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-781\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-781\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span><\/span><\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-120\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-120\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read the <a href=\"https:\/\/www.exim.co.at\/datenschutz\/\" target=\"_blank\">privacy policy<\/a> and agree that my details and data are collected and stored electronically in order to respond to my inquiry.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap f12_captcha-132\" data-name=\"f12_captcha-132\" style=\"width:0; height:0; max-width:0; max-height:0; opacity:0;\"><input class=\"f12c wpcf7-validates-as-required\" data-method=\"honey\" id=\"f12_captcha-132\" type=\"text\" name=\"f12_captcha-132\" value=\"\" captchamethod=\"honey\" class=\"wpcf7-form-control wpcf7-f12_captcha wpcf7-validates-as-captcha\" aria-invalid=\"false\" placeholder=\"Captcha\" style=\"width:0; height:0; max-width:0; max-height:0; opacity:0;\"\/><label> <\/label><\/span><input type=\"hidden\" id=\"f12_captcha-132_hash\" name=\"f12_captcha-132_hash\" value=\"$2y$10$BKWw6CvNb\/mDpr8OAEfqI.SpHdYONroDnhvZvIO6NGtT8HXV.Xjfi\"\/><br \/>\n<span class=\"wpcf7-form-control-wrap f12_captcha-708\" data-name=\"f12_captcha-708\" style=\"\"><input class=\"f12c wpcf7-validates-as-required\" data-method=\"math\" id=\"f12_captcha-708\" type=\"text\" name=\"f12_captcha-708\" value=\"\" captchamethod=\"math\" class=\"wpcf7-form-control wpcf7-f12_captcha wpcf7-validates-as-captcha\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Captcha\" style=\"\"\/><label>7 - 1 = ? <\/label><\/span><input type=\"hidden\" id=\"f12_captcha-708_hash\" name=\"f12_captcha-708_hash\" value=\"$2y$10$jbdwkm1EaOGKzl3wyrcaF.\/dhheOCMFzk74eGhg\/Fy3hlz0KbNq0i\"\/><\/p>\n<p><input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<span class=\"wpcf7-form-control-wrap\" style=\"width:0; height:0; max-width:0; max-height:0; opacity:0; display:inline-block;\"><input type=\"text\" name=\"f12_honey\" value=\"\" style=\"width:0px; height:0px; opacity:0; max-width:0; max-height:0;\"\/><\/span><div class=\"fusion-alert alert custom alert-custom fusion-alert-center wpcf7-response-output fusion-alert-capitalize alert-dismissable\" role=\"alert\" style=\"border-width:1px;\"><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/form><\/div><div class=\"fusion-text fusion-text-2\"><p>*Obligatory fields must be filled in<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-1 { overflow:visible; }<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer satisfaction &middot; Exim Transport GmbH<\/title>\n<meta name=\"description\" content=\"Exim Transport GmbH ist ein Transport Unternehmen in Mariastein \/ Tirol welches auf Stra\u00dfentransport, Schienentransport und Lagerlogistik spezialisiert ist.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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